Frequently Asked Questions
Get instant answers to common questions about our towing services, pricing, and coverage areas
Smart Towing offers full-service coverage across Melbourne and nearby suburbs. Wherever you are in the region, our team can get to you quickly and reliably.
Yes — our team operates around the clock, every day of the year. Whether it’s early morning or late at night, we’re always ready to take your call and send help.
Arrival times depend on your location and how busy we are, but we prioritise urgent breakdowns and aim for the fastest possible response. When you contact us, our dispatchers will give you an accurate time estimate.
Yes, we do. We’ll always give you a clear quote before we start any job. No unexpected charges — just honest, competitive pricing you can trust.
Our fleet is equipped to handle a wide variety of vehicles, including:
- Standard cars and SUVs
- Motorbikes and scooters
- Caravans and trailers
- High-end or collector vehicles
- Small trucks and utes
- Machinery and equipment (up to 5 tonnes)
- Site containers and commercial loads
Absolutely. Whether your car’s broken down, had an accident, or simply won’t start, we have the tools to safely recover and transport it.
Yes, we do — with extra care. We use soft straps, low-angle loading, and experienced operators to ensure your luxury or vintage car is handled with precision and respect.
No problem. We regularly tow caravans, trailers, and other towable loads. Whether it’s a planned move or an emergency, we’re equipped to help.
